Privacy Policy

Confidentiality and Data Protection Policy

At Green Power Solutions, we value your privacy and are committed to protecting your personal data. We comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR – EU 2016/679).

Our Core Principles

• Lawfulness: Data is collected only for legal purposes.
• Transparency: We clearly explain how your data is used.
• Integrity & Confidentiality: Your data is kept secure.
• Accountability: We ensure full GDPR compliance.

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1. Scope

This policy applies to all personal data collected and processed by Green Power Solutions, including its subsidiaries. It covers website usage, mobile applications, and paper forms.

Data transfers outside the EU/EEA occur only in accordance with GDPR requirements.

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2. Purpose of Data Collection

2.1 Website Browsing & Service Management

• Name, address, phone number, email, customer ID
• IP address, browser details, session duration
• Order history, payment details, billing & delivery information

2.2 Security & Fraud Prevention

• Device and system information
• Login activity and suspicious behavior monitoring

2.3 Website Improvement

• Pages visited & time spent
• Performance data and anonymous analytics

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Data Retention

Personal data is retained for a maximum period of 2 years, unless longer retention is required by law.

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3. Recipients of Personal Data

3.1 Sharing with Manufacturers

To process orders efficiently, necessary data may be shared with trusted manufacturing partners. All partners are contractually required to protect your data.

3.2 No Commercial Sharing

We never sell, rent, or share your personal data for marketing purposes without your consent.

3.3 Sensitive Data

We do not collect sensitive personal data such as racial background, political beliefs, health information, or biometric data.

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4. International Transfers

Data is not transferred outside the EU unless proper safeguards are implemented. In case of merger or acquisition, the new entity must comply with this policy.

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5. Data Security

• Secure servers & firewalls
• Data encryption
• Access control & password protection

While we use strong security measures, no online system is 100% secure.

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6. Your Rights Under GDPR

• Right to Access
• Right to Correction
• Right to Deletion
• Right to Withdraw Consent
• Right to Restrict Processing
• Right to Object
• Right to Data Portability

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7. Data Breach Notification

In case of a data breach, we will notify the relevant authority within 72 hours and inform affected users when necessary.

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8. Data Protection Officer (DPO)

Users can contact our DPO to exercise their rights.

DPO Contact Details:

Green Power Solutions
Jaisinghpura Khor, Hawamahal Sawaliya Dham
Jaipur (Raj) 302002
Email: greenpowersolution06@gmail.com

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9. Intellectual Property

All website content, trademarks, designs, and technologies belong exclusively to Green Power Solutions and are protected under intellectual property laws.

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10. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond control, such as natural disasters, strikes, war, or government restrictions.